Refund Policy

WeFixOnSite

Last Updated: September 4, 2026
This Refund Policy explains the general refund and cancellation terms for services provided by WeFixOnSite doing business as WeFixOnSite.

1. Service Requests

Submitting a service request does not by itself guarantee that a service appointment, repair, or particular outcome will be available. Service details, availability, and pricing may be confirmed before work begins.

2. Cancellations

If you need to cancel or reschedule an appointment, please contact us as soon as possible. Any cancellation charges, if applicable, will be communicated before they are applied.

3. Diagnostic or Service Fees

If a diagnostic, trip, inspection, or other fee applies, the applicable amount and payment terms will be communicated before or at the time the service is authorized. Such fees may be non-refundable once the related service has been performed.

4. Repairs and Parts

Refund eligibility for completed repair work or parts may depend on the specific service, parts used, warranty terms, and the circumstances of the request. Contact us promptly if you believe there is an issue with completed service.

5. Refund Requests

To request a refund or discuss a billing concern, contact WeFixOnSite using the contact information provided on our website. Please include your name, phone number, service date, and a description of the issue.

6. No Guarantee of Refund

A refund is not automatic merely because a customer is dissatisfied with a repair outcome. Each request will be reviewed based on the service provided, applicable terms, and the circumstances involved.

7. Changes to This Policy

We may update this Refund Policy from time to time. The version posted on this website will be the current version.

8. Contact

(WeFixOnSite)
Website: wefixonsite.com
Phone: +1 (855) 200-2728

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